Shipping Policy
STARS C🌎LLECTION Shipping Policy
At **STARS C🌎LLECTION**, we strive to ensure your orders arrive safely and on time. Please review our shipping policy below for details on delivery times, shipping methods, and more.
Shipping Locations
We offer *worldwide shipping* to most countries. If your location is not available at checkout, please contact us at **+1 (718) 309-8105** or **kervensking16@gmail.com** for assistance. For faster reply we recomemd you to email us. our agent may take some time to reply you please be patient. We'll text you back as soon as possible.
Processing Time
All orders are processed within **1-3 business days** (excluding weekends and holidays) after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.
Shipping Methods & Delivery Times
- **Domestic (U.S.) Shipping**:
- Standard Shipping: **3-7 business days**
- Expedited Shipping: **2-4 business days** (additional fees apply)
- **International Shipping**:
- Delivery times vary by destination but typically range between **7-21 business days**.
- Customs, taxes, or import duties may apply and are the customer’s responsibility.
Shipping Rates
Shipping costs are calculated at checkout based on weight, destination, and shipping method. Free shipping promotions (if applicable) will be automatically applied.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your package using the provided link.
Shipping Address & Corrections
- Ensure your shipping address is **accurate** before checkout. We are not responsible for lost or misdelivered packages due to incorrect addresses.
- If you need to update your address, contact us **immediately** at **kervensking16@gmail.com** or **+1 (718) 309-8105**. Changes are only possible if the order has not yet shipped.
Lost or Stolen Packages
- If your tracking shows "delivered" but you haven’t received your package, contact your local post office first.
- For lost or undelivered orders (after a reasonable waiting period), contact us for assistance.
Returns & Refunds Due to Shipping Issues
If your order arrives damaged or incorrect, notify us within **48 hours** with photos/videos for resolution. See our **Return Policy** for details.
Contact Us
For any shipping-related questions, reach out to:
📬 STARS C🌎LLECTION
📍 44 First Avenue, Westbury, NY 11590
📞 +1 (718) 309-8105
✉ kervensking16@gmail.com
Thank you for shopping with **STARS C🌎LLECTION**! We appreciate your support.